Create membership plans
Sell recurring or lifetime access to your members-only content with membership plans.
Written By AloPortal
Last updated About 1 hour ago
Membership plans let fans pay you every week, month or year (or once, for lifetime access) to unlock your members-only content. Here's how to set one up.
β¨ Quick answer: on the Creator side, open Portal designer, click the Plans tab above the canvas, click Add plan, set a name and a price, then press Save all.
π οΈ Create a plan
Open Portal designer
On the Creator side, click Portal designer in the left sidebar. On a phone, tap the menu at the top-left first.
Click the Plans tab
Click the Plans tab above the canvas (next to Portal, Media, Posts and Courses).
Add a plan
No plans yet? Click Create your first plan. If you see Set up payouts instead, pick your payout country first. Already have plans? Click the Add plan tile under them and pick a starting point: Start from scratch, Simple monthly, Monthly or yearly or Lifetime access.
Edit on the plan card
On a computer, edit right on the plan card: click the name, the description or the button text to change them, and click the price to open the Pricing window. There, under Billing Options, choose Recurring or One-time and set your price and Billing cycle.
On a phone, tap the pencil
On a phone, tap the pencil on the plan card to open Edit plans. You'll find Plan name, Description, Call to action and Billing Options there.
Press Save all
Press Save all in the save bar. Your plan is live on your portal.
β οΈ Heads up: you need to set up payouts before you can create a plan. See Connect your Stripe account.
βοΈ Options you can set
As you set a price, the editor shows an estimate of what you'll keep after fees.
π³ Prices and plan counts
The lowest price per payment is $3 USD (or about the same in your currency, for example C$4).
Recurring plans go up to $200 a month to start. Need more for coaching or a premium offer? Click Request a higher limit in the Pricing window and our team reviews it.
On the free trial and Basic, you can have up to 3 membership plans. On Pro, up to 4, the most a portal can hold.
π What members get
A plan unlocks whatever you choose to put behind it: posts, courses, media, links and your private Discord or Telegram community. When you add something to your portal, the Access & pricing window asks which plans can see it. Members see it as soon as they join.
π₯ When members leave, pause or get blocked
Cancelling: members keep access until the end of the period they paid for. There's no refund for the days left.
Pausing: members can take a break for 1, 2 or 3 months. The pause starts when their paid period ends, they have no access while paused, and it picks back up by itself.
Blocking: if you block someone, their membership ends right away and they're refunded for the unused part of their current period. You can choose to refund their last payment in full instead.
β Good to know: changing a price never changes what current members pay. They keep their price, and new members get the new one.
β Questions
Can I change a plan after people have joined?
Can I change a plan after people have joined?
Yes. You can edit the name, description and prices, and add new billing options. To protect current members, you can't switch between recurring and one-time or remove an option someone is paying for.
What happens if I delete a plan with members?
What happens if I delete a plan with members?
It stops taking new members. You choose whether current members keep their subscription (recommended) or whether it winds down. Your records stay.
Where do I see my members?
Where do I see my members?
On the Creator side, click Dashboard in the left sidebar, then the Subscribers tab. You can filter by active, paused, cancelled and expired.
π Related
π Need a hand?
Message us from the app: click Help & feedback at the bottom of the left sidebar. On a phone, tap the menu at the top-left first. We'll help you out.
Still need help? Ask the team